Nope! You can leave your puzzles in the weather proof box we provide in a safe spot outside, and we'll handle the rest.

We serve Calgary and surrounding areas. Unsure if you're in our zone? Just reach out! Your delivery day stays consistent each month, scheduled by neighborhood to optimize routes.

No problem - just let us know and we can adjust your next swap.

At this time, we don't offer on-demand pickups/deliveries. Our service runs on scheduled routes to keep things efficient and affordable. Your swap will happen on your scheduled day every month.

We offer a mix of cozy scenes, landscapes, art, photography, and more. Our library includes high‑quality brands like Galison, Eurographics, and Cobble Hill—some of our absolute favourites. When you sign up, you can tell us what you like so we focus on the styles you enjoy most.

When you sign up, we ask a few quick questions about your favorite piece counts, themes, and difficulty level. We use your answers to hand‑pick puzzles that match your pace and interests.

Don’t stress—lost pieces happen. We have a convenient lost puzzle piece card in every box. Just place the card in the puzzle bag and we will retire the puzzle. We may charge you if this happens frequently to cover the cost of the damaged puzzles.

Each puzzle is thoroughly inspected before going back into circulation to check for missing pieces and overall condition. In the rare event that a piece is missing, simply place the included Lost Puzzle Piece Card directly into the puzzle pouch when packing it up, and reach out to us so we can swap out your puzzle for a fresh one!

Our library includes gently used and new puzzles. Every puzzle is checked and reboxed so it feels fresh for you.

We carry a range of piece counts, including 500, 750, 1000, 1500, and 2000 pieces. You can tell us your preferred sizes when you sign up for a subscription. The most common are 500 and 1000.

Yes. You can upgrade or downgrade your plan before your next billing date if you want more or fewer puzzles. Note that any changes will take effect for the next billing cycle, not the current one.

You’re billed once a month for your chosen plan. Your billing date is based on the day you sign up for your subscription.

Yes. If you need a break, you can cancel your subscription in your customer portal before your next billing cycle so you’re not charged for that month. If you just want to skip a month or pause for a set amount of time please reach out to us and we can do that for you.